New research suggests that people in the UK are more satisfied with their mortgage lender than they were in 2008.

Consumer group Which? Money said that the level of satisfaction among homeowners had grown four per cent - from 58 to 62 per cent - in the last 12 months.

In response to the survey, the Council of Mortgage Lenders (CML) said that lenders had been working on improving their customer service and communication.

CML director-general Michael Coogan welcomed the findings, although his organisation wanted to make it clear that only 1,915 borrowers were questioned and there are more than 11 million mortgages in the UK.

"Lenders have been working hard, under very challenging market conditions, to communicate effectively with their borrowers and treat them fairly,"he commented.

Meanwhile, private landlords and other property owners concerned about the price of their home were told earlier this month that it is unlikely that recent increases in average house value can be sustained past the spring of 2010.

The Ernst &Young ITEM Club said that the peak price period of autumn 2007 is unlikely to be matched for another five years.

Written by Sarah Field
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