All private landlords and letting agents should be made to join a "compulsory complaints scheme", according to consumer group Which?.

In a statement, which came on the back of the Association of Residential Letting Agents (Arla) new letting licence initiative, the campaigning organisation indicated that this should be a "minimum"requirement for those who rent out property.

Which? suggested that many of the calls it receives are about landlord-tenancy issues such as those concerning the tenancy deposit scheme.

"We receive many calls from tenants who have issues with their landlords,"the group stated. "Most are about poor living conditions and problems with landlords still not putting deposits into the deposit scheme."

It added that Arla's new licensing system, which was launched in the company of housing minister Iain Wright and other MPs this week, will offer better protection for tenants and is a "step in the right direction".

Written by Sarah FieldADNFCR-2002-ID-19155639-ADNFCR

Related posts:

  1. ‘Dress to impress’, tenants told
  2. ‘Surprise tenants with a full deposit refund’
  3. TDS appoints manager ‘to improve service’
  4. Politicians back lettings scheme
  5. New landlords ‘ignoring tenancy deposit scheme’

Leave a Reply

You must be logged in to post a comment.