Private landlords that belong to the National Landlords Association (NLA) will be interested to note the arrival of Sussanne Chambers as the new NLA board director.

After the new position was announced, Ms Chambers said that she wants to see the "highest standards of customer service"shown across the industry.

This is in keeping with the current climate, which has seen a number of property organisations and politicians call for further measures to monitor the rental sector.

Proposals for a landlord register were made by the Communities and Local Government department last week, and this followed the launch of the Association of Residential Letting Agents' new licensing scheme.

Ms Chambers suggested that the "overwhelming majority"of the landlords she talks to are keen for professional development.

David Salusbury, chairman of the NLA, remarked: "The sector is going through a period of change and growth and Sussanne is perfectly placed to help deal with these changes."

Written by Claire Doyle
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