Letting agents which manage private landlords' deposits will save time and money by providing feedback about the service, says the Tenancy Deposit Scheme (TDC).

This pledge comes after the body appointed Helen McCarthy as its new outreach manager, effective from next month.

Her role will be to help member letting agents gain a better understanding of tenancy deposit protection, said Lawrence Greenberg, chief executive of the TDS.

"I am looking forward to meeting member agents and helping them to use the systems to their best advantage,"added Ms McCarthy. "This will help to cut costs and keep their subscription levels down."

The appointment comes after government-approved tenancy deposit protection scheme Mydeposits decided not to follow the TDS' policy of withdrawing insurance protection for letting agents which are not affiliated with a recognised body.

TDS will introduce the stricter regulatory criteria next month, but Mydeposits claimed there is no evidence that landlord-tenant deposit disputes are more common when deposits are held with an unaffiliated letting agent.ADNFCR-2002-ID-19068246-ADNFCR

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  2. Cleaning main cause of landlord-tenant deposit disputes
  3. ‘Surprise tenants with a full deposit refund’
  4. New service could help prevent property damage
  5. Landlords ‘must be realistic with property damage’

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