As the credit crunch continues to bite on the UK economy, more private landlords could be considering lettings services such as credit and reference checks.

Indeed, letting agents are likely to be sourcing tenants for many private landlords who are currently more reliant on rental income than ever before as they look to secure tenancy agreements and receive a regular flow of rental income to meet buy-to-let mortgage repayments.

According to Phil Spencer, from Channel 4's Location, Location, Location, customer satisfaction is the most effective marketing tool for agents.

On April 8th, the Estate Agent and Letting Agent Awards ceremony will take place in London, with rewards presented to agents - based on the feedback of more than 30,000 questionnaires sent to their clients, such as private landlords.

"Throughout the property industry there is a constant need to improve customer service and these awards go along way to help agents focus on keeping clients happy,"Mr Spencer said.

His comments come after private landlords have recently been encouraged to consider credit and reference checks to reduce the risk of taking on tenants who could default on their rent payments.

Last month, Paragon Mortgages found that 33 per cent of private landlords in the UK do not perform complete background checks before tenancy agreements are signed.ADNFCR-2002-ID-19070553-ADNFCR

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  4. LetSafe Credit Checks
  5. Stick to regulated agents, landlords told

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